MomentFrame™
MomentFrame™
🤍 Buy 2 for you & your loved one and get extra 10% off at checkout using code: EXTRA10
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How to upload videos/photos
How to upload videos/photos
It's so easy! Simply connect the video frame to a computer/laptop using the provided usb cable (works with both Mac or Windows), then drag & drop your favorite videos.
You can upload up to 1GB of videos and photos. Upload multiple files to play them in sequence. If you upload only one file, it will be played in a continuous loop.
For perspective, an average 10-second TikTok video is about 1.5mb. So that's around 110 minutes of videos!
Swap out your videos and photos simply by deleting the old ones and uploading new ones.
We recommend uploading videos and photos with 9:16 aspect ratio for optimal quality.
Product specifications
Product specifications
Display resolution: 1080P
Optimal video aspect ratio: 9:16 / 16:9
Frame material: Acrylic glass
Screen type: HD LCD
Capacity: 1GB
Battery: 1000mah rechargeable lithium battery
Files supported: jpg, gif, png, bmp, mp4, mpg, avi, rmvb
Button functions: On/Off, Mute Sound
Where do you ship to?
Where do you ship to?
We ship to anywhere and everywhere in the world!
Most of our customers are in the US, Canada, UK, Australia and New Zealand, but we also offer shipping to the vast majority of countries in Europe, Asia and the Middle East.
Relive cherished moments with your loved ones through videos in a frame
What our customers say
"Got two for me and my boyfriend. I uploaded all the videos from our first holiday trip in bali together. The videos just really take you back like a time machine and I just want to hug my boyfriend every time I stare at it. Really makes working from home so much better too."
★★★★★
Rachel P. - Verified Buyer
"I got one for my bestie for her birthday already loaded with videos. We both teared up as we sat and watched through all the videos of us together throughout our 13 years of friendship, on holidays, drunk, eating and being silly. So you know I had to buy one for myself the next day."
★★★★★
Hailie K. - Verified Buyer
"My father had hundreds of photos on his phone from his children and grandchildren; all as text messages. I was able to take all of those photos and other favorites from social media and load on this frame. So easy to set up. This is definitely a gift that keep on giving."
★★★★★
Whitney C. - Verified Buyer
♡ Buy 2 for you & your loved one and get extra 10% off
There’s no better way to put a smile on your loved one’s face than to gift a video album of special moments shared together.
Use code: EXTRA10
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FAQ
How do I upload videos/photos?
It's so easy! Simply connect the video frame to a computer/laptop using the provided usb cable (works with both Mac or Windows), then drag & drop your favorite videos/photos.
You can upload up to 1GB of videos and photos. Upload multiple files to play them in sequence. If you upload only one file, it will be played in a continuous loop.
Swap out your videos and photos simply by deleting the old ones and uploading new ones.
How many videos/photos can it hold?
The MomentFrame™ can hold up to 1GB worth of videos and photos. The number and length of videos/photos it can hold depends on the file size of each video/photo.
For perspective, an average 10-second TikTok video is about 1.5mb. So that's around 110 minutes of videos!
We recommend mp4 and jpg files to include multiple videos and photos.
Can it be displayed horizontally?
Yes of course! The frame plays videos perfectly when displayed horizontally and looks just as good.
Does it play sound?
Yes! The MomentFrame™ plays sound from videos. You can simply turn the sound on/off using the button at the back of the frame.
What are the best file types to upload?
For videos, we recommend: mp4, mov, mpg, avi, rmvb
For photos, we recommend: jpg, gif, png, bmp
What is the recommended resolution / aspect ratio of videos & photos to upload?
We recommend uploading videos and photos with 1080P resolution and 9:16 aspect ratio for optimal quality.
Changing to 9:16 aspect ratio
If the video/photo you wish to upload is not 9:16 in aspect ratio, you can simply crop the video/photo using the edit function on your smartphone with just a few taps.
Can I order in bulk?
Yes, of course! We frequently receive high-quantity orders for special events.
If you would like to order in larger quantities, please contact us via email and we will prepare an invoice for you.
How can I contact you?
You can either contact us via chat, email us at hello@ourmomentframe.com or fill out the contact form from the main menu tab.
Please feel free to contact us about anything. We will be sure to get back to you as soon as possible.
When will I receive my order?
As always, we will process and deliver your order as quickly as possible. Our shipping times are as follows.
Shipping Times
Standard Shipping: 5-12 business days from dispatch.
Express Shipping: 3-7 business days from dispatch.
Tracking
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
Where do you ship to?
We ship to anywhere and everywhere in the world!
Most of our customers are in the US, Canada, UK, Australia and New Zealand, but we also offer shipping to the vast majority of countries in Europe, Asia and the Middle East.